Policy

Terms of purchase

The practical terms that apply when placing a prepaid local-pickup order.

Last updated: 14 June 2026

Operator

The Nutrition Edit & Teneriffe Supplement Club is operated by Electric Chilli Pty Ltd ACN 159 107 267 as trustee for The Electric Chilli Trust.

Orders and payment

Orders are prepaid. Direct bank transfer has no processing charge. If card payment is offered, any disclosed card processing cost forms part of the order total. An order is not released for supplier purchasing until the required payment status is confirmed.

Supplier stock and timing

Products and estimated timing remain subject to supplier availability. Orders are grouped by supplier and may be consolidated. If an item cannot be supplied, an alternative may be offered or the affected item refunded.

Pricing

The price shown at checkout is the customer price for that order. RRP and savings figures are comparison information based on the product data available when last checked and may change independently.

Pickup

Pickup is available in Teneriffe after a readiness email is sent. The precise pickup details are provided privately. Unless another arrangement is confirmed, orders should be collected within 14 days.

Product information

Public product information is general and educational. It does not replace personalised medical, nutrition, or pharmacy advice. Product suitability depends on individual circumstances, medications, allergies, pregnancy, procedures, diagnoses, and other factors.

Consumer rights

These terms operate alongside the Australian Consumer Law. Nothing here excludes rights or remedies that cannot lawfully be excluded.

Contact

Questions can be sent to [email protected].