Policy

Privacy

How personal information is collected and used when you join the club or place an order.

Last updated: 14 June 2026

Who handles your information

The Nutrition Edit & Teneriffe Supplement Club is operated by Electric Chilli Pty Ltd ACN 159 107 267 as trustee for The Electric Chilli Trust. Privacy enquiries can be sent to [email protected].

Information collected

We may collect your name, email address, mobile number, order details, pickup notes, payment status, club preferences, and correspondence. Do not include sensitive health information in an order note unless it is necessary for your request.

Why it is collected

Information is used to process and fulfil orders, reconcile payments, communicate pickup arrangements, respond to enquiries, maintain transaction records, prevent misuse, and send club emails where you have consented.

Service providers

Website and order data may be processed using providers such as Cloudflare, Stripe, and email-delivery services. Card details are entered directly into Stripe and are not stored by this website. Providers may process data in Australia and other countries where they operate.

Access, correction, and complaints

You may ask to access or correct personal information held about you, or make a privacy complaint, by emailing the address above. We will verify the request and respond within a reasonable period.

Security and retention

Reasonable measures are used to protect information from unauthorised access, loss, misuse, or disclosure. Information is retained only as reasonably required for ordering, legal, accounting, security, and dispute-resolution purposes.